Hairdressing

FAQs

How do I book an appointment?

Please What’s App, send a text or email me in the first instance and I will reply as soon as I can. If you send a message via Instagram or Facebook I may take longer to respond. I will reply with a few questions for you to answer to make sure I’m the right hairdresser for you - this will then lead on to an in-person consultation at my salon if you’re wanting a colour service.

What happens at a consultation?

A consultation lasts Approx 20-30 minutes and will consist of me looking and feeling your hair, while asking you about the history of what’s on it or what services you’ve had in the past. I may do a strand test to check the condition (make sure it’s strong enough for me to carry out a colour service). I’ll also do a skin test where I dab a small amount of colour on the inside of your wrist, (so you can see any allergic reactions) plus, I may take some photos for my reference. We’ll discuss what you’d like to achieve and if it’s possible and if so, what I’d need to do to get you there. Photos are a great reference for me to see what you like so please bring some!

Do you want me to wash my hair before you arrive?

If you’re booked in to have a cut and blow-dry/style only, then no it’s fine, I’ll be shampooing your hair. If you’re a new client and I haven’t seen your hair yet, I’ll need to see it in it’s natural state. If you’re having a colour treatment, it needs to be clean and dry, so maybe one or two day old hair, with no colour sprays in it!

Is it better to have dirty hair if you’re colouring?

No. It’s better to have clean hair that is dry for me to work with. The colour will take more evenly with fresh hair. Please wash the day before your appointment if you can.

How would you like payment?

I accept payments by card and contactless including ApplePay and Amex. Payment is due on the day of the service.

Is it ok for my child/children/dog to come?

Yes it’s absolutely fine as long as I’m able to carry out your treatment in the time I’ve allotted for your appointment, (please check with me). Please also be aware that I have sharp, dangerous and expensive tools in my salon. If you think I won’t be able to carry out your service appropriately then it may be sensible to arrange care.

Can I work on my laptop while you do my hair?

Yes! I have wifi that you can use too. Please be aware that I may need to move you, or stand in positions that will restrict you from doing this at times. I have an allotted time for your appointment and need to stick to it so I’m not late for my next booking.

How long will my appointment take?

The length of an individual service depends entirely on how much and how long your hair is. For colour services a minimum of 3 hours is usually required.

Do you use Olaplex or any bond builder?

Yes. I strongly believe in keeping the integrity of the hair during and after chemical treatments and this has been a game-changer in the hair industry. I’ve now also introduced the K18 brand and Epres which are also ‘bond builders’.

How long have you been hairdressing?

My initial NVQ training was in 2004 at my local college in Surrey. Over the last 20+ years I’ve worked as a stylist alongside employed work, then as a bridal hair & make-up artist for 15 years. I’ve also had 3 children in that time. It’s only since 2020 that I stopped working with brides and focused my career solely on the hairdressing - specialising in colour, creating beautiful blondes and brondes. You never stop learning in hairdressing and and I love to go on training days and workshops to learn about the latest techniques and products.

Can you do balayage or freehand painted highlights?

Yes. Balayage is a technique, not a colour. It’s almost always a bespoke service to each client and am happy to have a consultation to discuss your needs and or options.

How do you pronounce balayage and what is it?

Ba-lee-arge. Balayage is similar to traditional highlights in that the colour is applied to a section from root to tip, but the final result is blended and natural. It has a sun-kissed look that mimics the effect of having spent a week in the sun. A low-commitment change to your natural colour, balayage grows out without exposing roots or leaving colour lines.

What is Foilyage and how do you say it?

Foy-lee-arge. Foilyage is similar to traditional highlights in that the colour is applied to a section, (multiple techniques) and incubated in foil to give that boost when ‘lifting’ the colour lighter. It mimics the balayage technique but using foils.

It grows out without exposing roots or leaving colour lines.